Building partnerships.
Maximizing value.
SERVICE
CONNECTIVITY
At Duravant, we’re here to help you maximize productivity and profit through optimal equipment and process performance. Industry-best quality and technology are key, but it only starts there. Real, meaningful value is created over the full lifecycle of the solution.
This is what the Duravant Lifecycle Services network is designed to deliver.
We are a global network of Duravant operating company aftermarket organizations built on a center of excellence model that helps our companies coordinate globally to create new opportunities for improving services locally.
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Parts
Having a spare part when and where you need it; staying on top of consumables and scheduled maintenance; consistent, reliable and responsive repairs; timely refurbishment—these are the essentials that make the difference in maximizing equipment uptime and longevity. Duravant Lifecycle Services has it all.
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SPARE PARTSTrust our genuine OEM parts to ensure that your machines operate at their best and keep your business running smoothly, efficiently and with the utmost reliability—wherever you operate in the world
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PART KITSOur thoughtfully designed kits help provide the materials you need to streamline maintenance, reduce downtime and make sure your production line operates at its best, saving you time and money. Our kits include recommended maintenance parts, wear parts, consumables and more, tailored to your specific equipment.
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ACCESSORIES & CONSUMABLESWe offer a variety of accessories and consumable products, designed specifically for our equipment, to keep your machines and operations running smoothly.
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REPAIR & REFURBISHMENTBuying brand-new parts can be costly and can lead to delayed maintenance or service. We offer repair and refurbishment of select parts to manage costs without sacrificing quality.
SERVICE
Your equipment and systems are major investments that demand safeguarding. That’s why we have always gone the extra mile to help optimize equipment performance. Whatever your product or process, challenges or opportunities, count on us to provide the right aftermarket services to help you get the most out of your investment.
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FIELD SERVICESOur quick-response technician team is equipped to help you handle unexpected breakdowns and provide on-site assistance, whenever and wherever you need it, to get your operations back up and running.
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TECHNICAL SUPPORTOur rapid-response technical support team is ready to assist when you need us, bringing in-depth knowledge and experience to help you keep your operations running smoothly and minimize costly downtime.
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PREVENTIVE MAINTENANCEWe offer a wide selection of OEM-recommended preventive maintenance programs, customized to meet your specific needs. Our technicians can schedule and proactively maintain your machinery at designed intervals, optimizing equipment performance, preventing costly breakdowns and reducing production disruptions.
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INSTALLATION & COMMISSIONINGOur team brings expert knowledge in machine setup, configuration and optimization to make certain that your equipment meets project specifications and performance objectives for a hassle-free launch.
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APPLICATIONS SUPPORT
Sometimes what you require of your equipment evolves. From robotic reprogramming to pattern creation and more, our technicians and engineers can help you realign your equipment to fit your changing needs.
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PRE-OWNED EQUIPMENT REGISTRATIONThe lifecycle of our equipment doesn’t stop just because it changes owners. Registering your pre-owned equipment with us keeps your team up to date on product information and applicable offers. It also makes it easy to access OEM parts and services.
Productivity
We design our aftermarket programs to deliver results—from enhancing equipment maintenance and long-term viability to improving operator and plant manager productivity—efficiently and cost effectively.
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TRAININGWe offer a comprehensive array of customized training programs and services to address your needs in equipment familiarization, system setup, equipment operation, maintenance and troubleshooting, and more. Choose in-house instruction with hands-on training, or classroom training in a dedicated setting.
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SERVICE
PLANSWe offer tiered service packages to address the most common requests and recommended needs of your business. Each tier is designed specifically to address the challenges, specifications and operational nuances of the equipment.
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PRODUCTIVITY PROGRAMSOur audit team also can conduct an analysis of your equipment’s settings, operating procedures and usage patterns to pinpoint areas where your equipment can be optimized to enhance efficiency, increase production, reduce downtime and, ultimately, grow your bottom line.
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CUSTOMER CARE
Our customer care program combines 24/7 technical and remote support, monthly performance audits, regular preventive maintenance visits, and comprehensive training services to help you keep your equipment running at peak performance.
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UPGRADES & RETROFITSStay ahead in your competitive market with performance upgrades and tailored retrofits that enhance equipment efficiency, improve machine performance and boost production capacity.
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PROJECT MANAGEMENTOur project management team applies deep knowledge of our equipment to help your team align resources and optimize allocation to achieve your project objectives within scope, schedule and budget.
Connectivity
At Duravant, we offer digital solutions that connect your equipment and processes. Duravant Lifecycle Services enhances access to our parent company’s leadership in digitization and IIOT technologies to help you stay competitive, now and in the future.
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REMOTE MONITORING AND SUPPORTStay connected with our remote support service—our experts are skilled at diagnosing and resolving issues quickly from offsite, saving you time and resources while keeping your production on track, no matter where you are.
Our modern IIoT solutions allow operations to monitor your machine’s performance and act in real time.
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DURAVANT ONSIGHT™Duravant ONSIGHT enables your team to access real-time data, receive instant alerts and generate comprehensive reports that empower operators to identify and manage challenges before they arise.
Duravant ONSIGHT is an end-to-end solution that creates an encrypted link between intelligent machines and a secure cloud environment that enables customizable services.
Duravant Lifecycle Services enables us to leverage all Duravant companies’ collective strengths to drive continuous improvement in our aftermarket offerings without requiring major effort or changes on your part.
That’s value that strengthens Duravant as a partner and bolsters our ability to support your success. The best kind of value.